1. Acceptance of Terms
These Terms & Conditions ("Terms") form a binding agreement between you ("Client," "you") and Promote Health Cure ("Company," "we"), located at 138 Narrows Rd, Remlap, Alabama 35133, USA, governing your use of our website, services and memberships. By accessing our site, booking a service, or purchasing a membership, you confirm you have read, understood and agreed to these Terms and our Privacy Policy. If you do not agree, please discontinue use.
2. Description of Services
Promote Health Cure provides home health & wellness management services across the USA, including: general healthcare coordination, dental care referrals, wellness/nutrition/weight-loss programs, hair & skin treatment programs, joint/bone health physiotherapy, cardio health monitoring, men's & women's healthcare, memory & neuro healthcare support, and health insurance guidance. Service availability (in-home vs. telehealth) varies by location. We coordinate and manage care; specific clinical procedures are performed by appropriately licensed practitioners.
3. Medical Disclaimer — Not Emergency Care
Our services are not a substitute for emergency medical care. In a medical emergency, call 911 or go to the nearest emergency room immediately. Content on this website is for general informational purposes only and does not constitute medical advice, diagnosis or treatment. Always seek the guidance of your physician or other qualified health provider with any questions regarding a medical condition.
4. Eligibility & Accounts
- You must be 18+ to enroll; minors may be covered under a parent/guardian's family plan.
- You agree to provide accurate, current information in all forms and bookings.
- You are responsible for maintaining the confidentiality of any member portal credentials.
- We may refuse or terminate service in cases of abuse, fraud, violence, or non-payment.
5. Bookings, Scheduling & Cancellations
- Booking requests are confirmed by our care team within one business hour; a booking is confirmed only upon our confirmation.
- Appointments may be rescheduled free of charge with at least 24 hours' notice.
- Repeated no-shows or late cancellations (<24h) may incur a fee or affect priority scheduling.
- In-home visits require safe, accessible premises; we may convert a visit to telehealth if conditions are unsafe.
6. Fees, Payments & Memberships
- Membership fees are billed monthly in advance at the rate shown at enrollment (Essential $89, Complete $179, Elite $349 per month, unless otherwise quoted).
- Prices exclude third-party clinical costs (labs, imaging, specialist procedures) which are billed by the providing facility or covered by your insurance.
- Payments are processed by PCI-DSS-compliant processors; we do not store full card details.
- Memberships are HSA/FSA eligible where permitted by your plan administrator.
- Late payments may suspend services after 7 days' written notice.
7. Pausing, Cancellation & Refunds
Members may pause their membership at no charge or cancel with 30 days' written notice; no early-termination fees apply. Fees paid for the current billing period are non-refundable except where we materially fail to deliver the subscribed services, in which case a pro-rata refund will be issued. Consultations advertised as free carry no charge and no obligation.
8. Insurance Services Disclaimer
Health insurance guidance is provided by licensed advocates for educational and coordination purposes. We are not an insurance carrier and do not underwrite policies. Plan availability, premiums and coverage decisions rest solely with insurers; we make no guarantee of approval, pricing or claims outcomes.
9. Client Responsibilities
- Provide complete and accurate health history and update us on material changes.
- Follow agreed care plans and practitioner instructions, and report adverse reactions promptly.
- Treat our staff and practitioners with respect; we maintain a zero-tolerance policy for harassment.
- Do not use our services for unlawful purposes or misrepresent your identity or condition.
10. Intellectual Property
All website content, logos, branding, care frameworks and materials are the property of Promote Health Cure and protected by US copyright and trademark law. You may not reproduce, scrape, resell or create derivative works without written permission. Limited license is granted for personal, non-commercial use of the site.
11. Prohibited Use of the Website
You agree not to: introduce malware or malicious code; attempt unauthorized access to systems; submit false enquiries or spam; frame or mirror the site; or use automated tools to harvest content. Violations may result in termination of access and legal action.
12. Limitation of Liability
To the maximum extent permitted by law, Promote Health Cure shall not be liable for indirect, incidental, consequential or punitive damages arising from use of the site or services. Our total aggregate liability for any claim shall not exceed the fees paid by you in the three (3) months preceding the claim. Nothing in these Terms limits liability for gross negligence, willful misconduct, or liability that cannot be excluded by law. Clinical practitioners remain independently responsible for their professional judgments within their licensure.
13. Indemnification
You agree to indemnify and hold harmless Promote Health Cure, its officers, employees and practitioners from claims, damages and expenses arising from your breach of these Terms, your misuse of services, or your violation of any law or third-party right.
14. Governing Law & Disputes
These Terms are governed by the laws of the State of Alabama, USA, without regard to conflict-of-law principles. Disputes will first be addressed in good-faith negotiation; unresolved disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Blount County / Jefferson County, Alabama. If any provision is held unenforceable, the remainder continues in full force.
15. Changes to These Terms
We may revise these Terms at any time. Material changes will be posted here with an updated "Last Updated" date and, for members, notified by email at least 14 days before taking effect. Continued use constitutes acceptance of the revised Terms.
16. Contact Information
Questions about these Terms? Contact us:
Promote Health Cure · 138 Narrows Rd, Remlap, Alabama 35133, USA
Phone: (205) 681-8983 · Email: info@promotehealthcure.com